Thursday, 22 April 2010

Lousy occupational therapy in Coventry

We are a bit annoyed to say the least.

We recently received a letter from our son's Occupational Therapist whom we have never met saying that she left a telephone message and had no response. She also added that if we didn't contact them by the 29th of this month, they will discharge our son from the Occupational Therapy Service. The fact is that we never received any message on either my phone or my wife's mobile. It's not our house phone either as we don't have an answering machine or a messaging service.

Actually they had discharged our son earlier saying that in their opinion, our son was doing well and didn't need occupational therapy any more. We wondered how they came to that conclusion when they had not even seen us even once and all on the basis of a few telephone calls. We would be delighted if our son was neruo-typical and was able to get along in the World like kids his age and we wouldn't want to bother them because we know that they are really busy. However, the fact is that our son is not neuro-typical, has sensory problems and going to places like supermarkets causes him an awful amount of distress.

We talked this over with our son's doctor and she referred us to their Children and young people's occupational therapy service, Child and family services, Elizabeth Ward Coventry and Warwickshire hospital.Stoney Stanton road, Coventry.

We received a questionnaire soon afterwards which we promptly filled up and sent off. We were waiting for their response and that is when we received this letter, a few months later.

Called them up and the secretary or someone took my message. No call from the Occupational therapist. Called them again and got a answer phone. Left a message.

This was last week and we are still waiting for the call.

Really annoyed and if they decide to discharge my son, I am going to send of a couple of complaint letters. I can't believe people in the health services in this country are so unprofessional. Not even one of them attended whenever we had reviews of our son's progress at the Enhanced Nursery he goes to. At least the speech and language therapist has seen our son several times and keeps in contact but not the occupational therapist.

Really get pissed off learning that these kind of people are being paid using public money - from taxes on our hard earned money.

UPDATE:

Maria Cope from the Coventry Children and Young People's Occupational Therapy Service has seen Imaan a couple of time. We have received letters with some goals and ideas on how to achieve the goals. They have indicated that Imaan's progress will be reviewed from time to time through telephone conversations with home and school.

So far they have had mixed results with trying "achieve and maintain a calm and alert state to work at the table for 15 minutes in the classroom". On the positive side, he has been able to focus and interact with adults in the playroom at home for much longer periods.

3 comments:

  1. Hi there,

    My name's Lucy and I'm a reporter for the Coventry Observer.

    I'm doing a story about children's occupational health services in Coventry (waiting times, quality of service etc) and came across your post.

    I wondered if you would either be happy for me to use some of the information in your blog, or if you would mind talking to me about your particular case and what has happened since you posted this particular blog?

    If you would like to get in touch please email me at lucy.thomson@bullivantmedia.com.

    Many thanks
    Lucy

    ReplyDelete
  2. Hi there,

    My name's Lucy and I'm a reporter for the Coventry Observer.

    I'm doing a story about children's occupational health services in Coventry (waiting times, quality of service etc) and came across your post.

    I wondered if you would either be happy for me to use some of the information in your blog, or if you would mind talking to me about your particular case and what has happened since you posted this particular blog?

    If you would like to get in touch please email me at lucy.thomson@bullivantmedia.com.

    Many thanks
    Lucy

    ReplyDelete
  3. Hi Lucy, Thanks for dropping by our blog. Will be emailing you soon.

    ReplyDelete

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